Exchange Policy


Effective Date: 19-june-2024

Thank you for choosing Student Alliance LLP. Please read our exchange policy carefully before making a purchase.

Exchange Policy for Defective Products

At Student Alliance LLP, we take pride in the quality of our IFPD (Interactive Flat Panel Display) panels. However, if you receive a defective product, we are here to assist you.

Conditions for Exchange:

  1. Defective Products Only: We only offer exchanges for defective IFPD panels. If you receive a defective panel, please contact us within [Insert Number of Days] days of receiving your order.
  2. Replacement Only: We will replace the defective panel with a new one. No other exchanges or refunds will be provided.

How to Request an Exchange

  1. Contact Customer Support: Please contact our customer support team at [Insert Contact Information] with your order details and a description of the defect.
  2. Verification: Our team will verify the defect and provide instructions for the replacement process.
  3. Return the Defective Panel: You may be required to return the defective panel to us. We will provide instructions for the return process.

No Exchanges for Non-Defective Products

Please note that we do not offer exchanges for non-defective products. All sales are final once payment has been completed.

Contact Information

For any questions or concerns regarding our exchange policy, please contact our customer support team at +91 9022 477 293 .

Thank you for your understanding and cooperation.